When we talk about people skills, we usually mean leadership skills. What is the number one skill of any leader? Empathy. A lot of people throughout the world do not know what it actually means to understand a person. I was one of these people for a very long time […]

To connect with your team, you must listen 80% of the time. Early in my leadership career, I thought that it was the leader’s role to do most of the talking when in conversation with my team, or as individuals. I thought it was the leader’s role to stamp their […]

Solving your team’s problems for them automatically makes you responsible for the problem. Asking them questions about the problem that will help them to solve it, automatically makes them responsible. I like to talk quite a bit about asking questions of your team, rather than giving them the answers, and […]